Privacy Policy
Effective Date: Jul 21 2020
At Southray, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, interact with our content, or engage with our services.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information (name, email address, phone number)
- Project Information (type of service, address, project details)
- Browsing Data (IP address, browser type, device type, pages visited, etc.)
- Form Submissions (information you voluntarily provide in forms)
2. How We Use Your Information
We use your information to:
- Respond to your inquiries
- Provide and improve our remodeling services
- Send appointment confirmations, estimates, and updates
- Offer 3D visualizations and tailored project suggestions
- Send marketing emails (you may opt out anytime)
- Analyze website traffic to improve user experience
3. How We Share Your Information
We do not sell or rent your personal data. We may share your information with trusted third-party service providers to help us operate our business, such as:
- CRM platforms (e.g., SendPulse)
- Website analytics providers
- Email marketing tools
- Project management tools
- VOIP or customer communication services
All third parties are required to keep your information secure and confidential.
4. Your Privacy Choices
You have the right to:
- Access the personal data we hold about you
- Request corrections or deletions
- Opt out of marketing communications
- Disable cookies via your browser settings
To exercise these rights, contact us at: [your email address].
5. Cookies and Tracking
We use cookies to improve site performance and personalize content. You can disable cookies in your browser settings if you prefer not to be tracked.
6. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse.
7. Children’s Privacy
Our website and services are not directed at children under 13, and we do not knowingly collect personal information from them.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted here with a revised “Effective Date.”
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
Southray
Fort Collins Co.
info@gosouthray.com